Monday, June 22, 2009

Ovi App Store - broken by design???

As you know I have two Symbian phones, an E71 and a N95. Of course I was very intrigued when Nokia opened the Ovi App store for Symbian S60 phones. At last one, good place to look for, buy, and download applications for the Symbian S60 phones. I started to use the web client but it wasn't that nice to use. I managed to get the Ovi App Store client for the E71 but couldn't find the same application for the N95 wherever I looked. I even created a second account for the N95 to circumvent any problems related to "two devices - one account". Nope, I still haven't found any native Ove App store client. I'm quite sure that Nokia would release a client for the S60R3 platform in portrait mode, but I can't find any whatever I do to try and find one. In any case, I shouldn't be forced to go hunting for it, if it isn't the client you are accessing the Ovi App store from a Nokia smart phone the App Store should present you the Ovi App store client application as the first suggested download.

I had used the Gravity Twitter client for a while during the free test period and was seriously thinking of buying it which I did as my first buy on the E71. A couple a days ago the E71 developed a serious problem where I found out that the only way to remedy it was to reset the device by reinstalling the latest firmware (200.x.y in Sweden - where is the 210.x.y version with the improved camera software Nokia???). After I reinstalled the firmware I accessed the Ovi account on the E71 to re-download the Ovi App Store application, Gravity Twitter client and the Skyfire web browser. I couldn't!!! They where there under the headline "My Download History" but I couldn't re-download them. It says Installed, but the only way to get it back on the device is to actually buy it again. I tried to re-download the Ovi Store App, but the got an "Item unavailable" message. I like to be proven wrong here, but I googled around a bit on the problem and sadly, I found out that I wasn't alone.

In contrast I have four iPhones in my family, they are all using the same iTunes store account and I have downloaded some of the applications to more than one phone. No problem to do that. Reinstalled an iPhone - not a problem, just reinstall the applications and you are fine to go.

Sorry Nokia, until you enable the possibility to re-download any previous purchase made in the Ovi App Store, I won't buy, not even download any free app at all! If there is an application that I really like, I will contact the developer directly.

Until then, I'll stick with the iTunes app store!